Dashboard
Calling activity across all campaigns. Updates every 10 seconds.
Lead pipeline
Recent calls
| Lead | When | Result |
|---|
Needs attention
Campaigns
Campaigns
Each campaign holds the script, voice, questions and calling hours for one kind of call. Open a campaign to edit it.
| Campaign | Status | Default language | Created | Actions |
|---|
Campaign
Changes save when you press Continue, Back or Test.
Company information
Basic details so the agent can introduce your company correctly.
The name the AI introduces itself as on calls (e.g. "This is Brigita, calling from...").
Industry & market
Helps the agent tailor language to your business.
Compliance & legal
Shown to candidates on request, and included as agent context.
Instructions
The campaign brief and any hard limits on what the agent must never do.
Qualifications
Each question the agent asks, and what answer counts as passing. Leave empty to use the built-in defaults.
General settings
Follow-up behavior for this campaign.
Note: automated multi-touch follow-up isn't wired to a scheduler yet -- this saves your preference for when that's built.
Schedule
Days and hours calls are allowed to go out.
Outreach channels
Which channels this campaign uses to reach leads.
Outreach sequence
This campaign currently runs a single voice call per lead.
| Channel | Action |
|---|---|
| Call | Initial outbound call introducing the offer and running qualification |
Multi-step sequences (SMS/email follow-up) aren't available yet -- this will expand once those channels are added.
Follow-ups
Placeholder for future automated re-engagement -- not yet active.
Not built yet
Automated follow-up sequences will appear here in a future update.
Conversation intelligence
Extra fields the agent should report on for every call, beyond the standard qualified/notes summary.
AI Agent
Choose how your AI agent introduces itself, sounds, and represents your company in each language.
Pronunciation
Fix words the agent says wrongly. One rule per line, written as word = how it should sound, spelled the way you want it read out (for example autovež = autoveež). Not case-sensitive, and it also matches inside longer words. Pick a language so the rule only applies to calls in that language -- a Lithuanian spelling would sound wrong in a Russian or Polish call.
Fixed-script mode
When on, the server speaks every line of the call itself, word for word (greeting, offer, your qualification questions, email request, closing). The AI only listens to the answers, so it cannot improvise or skip steps. Works for Lithuanian and Polish calls; other languages keep using the AI script below. Your qualification questions come from the Qualifications tab.
One line per entry, written as key = text. Use {name} for the caller's name and {agent} for the agent name. Edit the wording freely; keep the keys.
Full script
This is the complete set of instructions the agent follows on this campaign's calls. A new campaign starts with a working default script -- rewrite it entirely if this campaign is for something completely different (e.g. a different product, a different kind of call, even just calling a friend to test something). Use {{LANGUAGE}}, {{CANDIDATE_NAME}}, {{COMPANY_INFO}}, {{QUALIFICATIONS_BLOCK}}, {{GUARDRAILS_BLOCK}} as placeholders -- they get filled in automatically per call from the other tabs, or you can delete them and write everything by hand.
Review & launch
Check the summary, then mark this campaign active.
Call results
Open a lead to hear the recording, read the transcript and see how they qualified.
Leads
Add or import contacts, then call them with the campaign you choose. Open a row to see its recording and transcript.
| Name | Phone | Language | Status |
|---|
Users
Add accounts and choose who can edit. People who sign up themselves get view-only access.
| Username | Role |
|---|
Server logs
Live server output, for troubleshooting calls and saves.